How to add funds through bank wire transfer

Before you can add funds, you need to complete your identity verification and set up Strong Customer Authentication (SCA).

With a wire transfer, you send money from your personal bank account to your ANote Music wallet. Your wallet has its own personalised IBAN in your name, and you can send any amount to it.

• Fee: 0.5% of the amount you send, deducted on arrival. For example, if you send €1,000, €995 is added to your wallet.
• Timing: usually within 24 hours, but it can take up to 3 business days for funds to show in your wallet.
•  Currency: all funds on ANote Music are held in euros (EUR). If you send a transfer in another currency, it’s converted to EUR. 

Add funds with your personalised IBAN

1. Open the add funds options: on desktop, click + in the Funds available box in the left sidebar; on mobile, tap the menu icon (☰), then tap Add funds.
2. Click One-Time transfer, then Bank transfer.
3. Select one of the suggested amounts, or enter the amount in euros (€) that you want to send. The payment provider fee is shown below the amount.
4. Click Show guide:
   
5. From your online banking or mobile app, send a transfer using the bank details shown in the guide.

Your funds should be available in your wallet within 24 hours, or up to 3 business days. Once they arrive, you can start buying catalogue shares.

Recurring transfers

You can set up a standing order with your bank to add funds automatically. Recurring transfers are only possible if your bank accepts your personalised IBAN. To set one up, click Recurring transfer instead of One-Time transfer in step 2, then see Setting up a standing order for your ANote Music account.

If your bank doesn’t accept your wallet IBAN

Some banks and payment services, such as Wise, don’t accept transfers to IBANs that contain letters after the first four characters, like your wallet IBAN. In that case, you can use ANote Music’s general IBAN for one-off transfers. This IBAN is shared by all users, so each transfer needs a single-use reference that lets us identify it.

1. Follow steps 1 to 4 above, selecting One-Time transfer.
2. In the guide, click the link generate an alternative bank transfer method.
3. Click Generate reference.
4. Copy the bank details and the Mandatory reference, then click Close.
5. From your online banking or mobile app, send the exact Amount shown, using the bank details provided. Add the Mandatory reference in the payment description or reference field.
   
   

The amount shown already includes the 0.5% fee. For example, to add €1,000 to your wallet, you send €1,005.

The reference can only be used once, and only for the amount shown. To send a different amount, or to make another transfer later, generate a new reference.

Forgot the reference?

Email support@anotemusic.com with your proof of payment (PDF).  We’ll forward your proof of payment to our payment provider, Mangopay, so they can credit the funds to your wallet  Until you contact us, we can’t identify the transfer, so your funds won’t appear in your wallet.

If you still have questions about wire transfers, please contact us at support@anotemusic.com directly.